The North America facilities management market features a high degree of fragmentation with top 10 companies holding a meager 10% share in the overall market, states Transparency Market Research (TMR) in a new report. The market is served by several international and regional players wherein price wars and efforts to forge long-term service contracts renders intense competition in amongst them. To sustain competition, companies are focusing on improving service quality, reduce the time involved to complete tasks, employ advanced cleaning and maintenance services, and roll out bundled services.
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Increasing practices of outsourcing services is primarily driving the North America facilities management market. Businesses are increasingly engaging third-party contractors to outsource facility management for a certain period of time. This helps businesses to focus on core business functions and save valuable time of resources from being used for non-core business activities. Thus, outsourcing helps reduce costs and expenses of businesses in the long run. The demand for facilities management is witnessing an upswing across several industry verticals such as healthcare, government, government, and corporate among others.
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However, the market could suffer from several growth challenges. Nonexistence of standardization leading to lack of parameters to quantify performance and quality of services is a roadblock to the market’s growth. Quality and service standards are region specific with lack of standardization standards at global level. While different countries have recognized agencies that have set standards for standardization of services, there does not exist a single agency that monitors standardization of services globally.